ServiceNow:Building Powerful Workflows
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UI and Data Policies

UI Policies and Data Policies can help to prevent users from accidentally (or intentionally!) making certain changes in our database, given a set of conditions. These policies may be client-side, or they may be server-side, meaning that they may disable or make mandatory, certain UI elements in the user's browser, or they may enforce certain rules on the server.

In this chapter, we'll learn about:

  • UI Policies
  • Catalog UI Policies
  • Scripting in UI Policies
  • The Reverse if false functionality
  • UI Policy Actions
  • UI Policy Order
  • Data Policies
  • Data Policies vs ACLs
  • Converting a Data Policy to a UI Policy